Privacy Policy

Last updated: October 2026

Canungra Beauty ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it and how you can contact us about it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you book, visit or contact us we may collect:

  • Your name, phone number and email address
  • Appointment details and treatment history
  • Health and skin information relevant to your treatments — for example allergies, sensitivities, medical conditions, medications, and whether you are pregnant or breastfeeding
  • Payment details, which are processed securely by our payment provider and never stored by us
  • How you found us and any notes you share with us
  • Basic website usage data collected through cookies and analytics tools

Health information is sensitive information. We only collect it with your consent and only where it's needed to provide your treatment safely.

How we use your information

We use your information to:

  • Book, confirm and remind you about appointments
  • Tailor treatments to your skin, health and preferences
  • Process payments and gift vouchers
  • Respond to enquiries and provide aftercare advice
  • Send occasional updates, offers and news (you can opt out at any time)
  • Improve our website and services

Who we share it with

We don't sell your information. We share it only with trusted service providers who help us run the salon, including:

  • Acuity Scheduling (Squarespace) — our online booking system
  • Squarespace — our website host
  • Payment providers — for secure card processing
  • Meta and Google — for website analytics and advertising measurement, using cookies and similar technologies

These providers may store information on servers outside Australia. We only work with providers that maintain appropriate privacy and security standards.

Cookies and online advertising

Our website uses cookies and tools such as the Meta Pixel and Google Analytics to understand how visitors use the site and to measure our advertising. You can control cookies through your browser settings and manage ad preferences through your Facebook, Instagram and Google accounts.

How we keep it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Client records are kept securely and only accessed by our team when needed for your care.

Accessing or updating your information

You can ask to see, correct or delete the personal information we hold about you at any time. To unsubscribe from marketing messages, use the link in any email or contact us directly.

Contact us

If you have a question or concern about your privacy, please get in touch:

Canungra Beauty
Shop 1/38 Christie Street, Canungra QLD 4275
Phone: 07 5543 4094
Email: bookings@canungrabeauty.com.au

If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.